Delivery & Dispatch

Every celebration has a date.

Whether you’re preparing for a new home handover, decorating for Christmas or planning a surprise, we understand that timing matters.

Every Door Bow is carefully prepared in our Essex workshop before being packed with care and dispatched using trusted UK delivery partners.

Our aim is simple — to make sure your bow arrives safely and ready for its special moment.

Dispatch Times

Most standard DoorBow orders are dispatched within 2-3 working days.

Many of our products are handmade to order, particularly personalised and bespoke designs, so dispatch times may vary slightly during busy periods.

If you’re ordering for a specific date and are unsure, please get in touch before placing your order. We’ll always do our best to help.

UK Delivery Options

We offer a range of UK delivery services depending on the products ordered and the delivery option selected at checkout.

Typical delivery options include:

  • Standard UK Delivery
  • Express Delivery
  • Next Working Day Delivery (where available)

Delivery estimates are shown during checkout before you complete your order.

Preparing Your Order

Before your order leaves our workshop, we carefully:

  • Inspect every bow
  • Check ribbon lengths
  • Pack to help protect delicate loops during transit
  • Include fitting instructions where applicable

We want your DoorBow to arrive looking just as beautiful as when it left our workshop.

Tracking Your Delivery

Where available, you’ll receive an email containing your tracking information once your parcel has been dispatched.

Please allow a little time for tracking information to become active after collection.

Delivery Addresses

Please double-check your delivery address before completing your order.

Incorrect or incomplete addresses can delay delivery and may result in additional carriage charges if parcels need to be redirected or returned to us.

Safe Places & Delivery Instructions

If your chosen delivery service allows it, you may be able to leave delivery instructions or nominate a safe place.

Please be aware that parcels left in a safe place are generally considered delivered by the courier.

Busy Seasonal Periods

Christmas is our busiest time of year.

During November and December we strongly recommend placing orders as early as possible, particularly for personalised or bespoke products.

While we always dispatch orders promptly, courier networks can become exceptionally busy during the festive season.

Damaged Parcels

We take great care when packing every order.

If your parcel arrives visibly damaged, please take photographs before opening where possible and contact us as soon as you can.

We’ll work with you to resolve the issue quickly.

Questions?

If you’re unsure which delivery option is best, or you need your bow for a particular date, we’d love to help.

Contact our friendly team before ordering and we’ll happily advise you on the most suitable delivery option.